When merchants talk about payments, they often focus on conversion, cost, and customer experience. Acquirers, however, see something else: risk.

One of the biggest misconceptions in acquiring is that risk is static, a set of fixed thresholds merchants simply need to stay under.

When merchants talk about payments, the conversation usually comes back to three things: conversion, cost and customer experience. But acquirers see a completely different picture.

While chargebacks are commonly seen as the main risk factor in an acquirer’s portfolio, the true defining metric today is fraud, specifically fraud count.

Getting approved for a merchant account can be viewed as a major milestone, especially for businesses with complex setups, multi-jurisdictional footprints or high-risk service models.

Acquiring isn’t just about approvals. It’s about sustaining them. Many merchants believe their relationship with the acquirer is defined at onboarding.

Discover how our partnership with DisputeHelp empowers merchants to navigate the Visa Acquiring Monitoring Program (VAMP) effortlessly. Learn about proactive solutions like pre-dispute alerts and advanced fraud prevention tools that help reduce chargebacks, enhance compliance, and optimize operations in the competitive payments landscape.

Whether you’re looking to adapt to new regulations, leverage innovative technology, or enhance your risk management practices, these insights will position your business for growth and resilience in 2025.